Process Optimization Services

But no matter what tools or technologies are deployed, how much investment has been made, or what heroic efforts localization teams may take every day "with what they have", suboptimal processes can never result in an optimum performance.

Moravia's Process Optimization Practice helps clients to address language technology challenges and to design new - or optimize existing - translation and localization processes. Our focus is on implementing best practices related to the complete multilingual process ranging from authoring, to translation, to publishing.

Done right, implementation of best practices and process optimization are often one of the easiest and the most efficient ways of reducing the time and costs needed for localization, and with a very attractive ROI. The goal is to decrease the costs of "non-translation" tasks. In our experience, properly optimized processes can result in cost savings of up to 20-25%, depending on the initial situation.

The Challenges

Some of the challenges our customers encounter most often include:

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• High reliance on people rather than processes
• Lack of aligned internal and external processes
• Considerable manual overhead; manually-intensive and error-prone activities or use of non-standard tools
• Significantly underutilized technologies; suboptimal use of tools or systems that were implemented already
• Limited automated solutions, including inefficiencies in the currently-used workflow
• Being locked down in proprietary formats; looking for open standards such as XML or XLIFF
• Obsolete authoring platform in place, leading further downstream to high costs of translation and publishing, especially with multiple languages
• High costs of migration between tools and systems; data loss during migration
• Lack of synchronization of outputs with other groups within the company and suppliers, including localization kits sent to translation suppliers or the management of localization file handoffs and handbacks
• Lack of localization best practices

If you experience some of the issues, we may be able to help you move to the next stage of your process development, and relieve some of your pains.

Moravia Global Practice Team

Our practice team is composed of senior localization professionals with long-standing production and technology experience serving a wide range of our customers operating in various industries. This puts us in a unique position - understanding what challenges our customers face, how they solve them, and what truly best practices exist in the industry.

Thanks to our cross-functional team and Moravia's participation in industry-wide initiatives and development of open standards such as OASIS, we can give our clients an unbiased 360-degree perspective.

Moravia's clients have different needs, technologies and processes. And so our process optimization is necessarily a very customer-specific service - there is no one-size-fits-all solution. Rather than retrofitting what may work elsewhere, we always analyze the specific situation and the objectives each and every client has, and use that information to design and propose the best approach.

Process Optimization Services

Our key process-related services are as follows:

Our Advantage

Moravia is uniquely positioned to provide this service because the company's strategy is not based on selling any of its own technologies or on any exclusive partnerships with technology providers. Moravia has deep expertise in a broad range of open standards and third-party technologies and can leverage this in working with clients to establish the best processes to meet their needs. Simply put, we are not "married" to any one process or technology. This way, we can provide our customers with objective and professional consultancy, which they have come to expect from Moravia.

Technology Evaluation

New tools and technologies often help but cannot alone bring clear benefits and return on investment unless deployed together with sound processes. Much efficiency can be obtained from optimizing existing processes or designing new ones to address challenges related to new technologies or formats. In many cases, the tools and technologies already in place are significantly underutilized, and major productivity gains can be achieved simply by redesigning processes.

Moravia's process optimization teams work to identify relevant solutions and help with the evaluation and selection of specific translation technologies and tools such as Globalization Management Systems (GMS), Translation Management Systems (TMS) and Machine Translation.

Moravia also helps improve processes by consulting on the efficient utilization of technologies that exist to manage content (such as single-source CMS) and by helping with migration to XML-centric processes (using XLIFF, DocBook, DITA, or OpenDocument), with the aim to increase efficiency and achieve overall cost savings.

Where We Help

Some of the specific areas where we help during process optimization include:

• Single sourcing; implementing standards such as XLIFF; migrating to XML-centric processes
• Assessment, customization or implementation of specific tools, technologies and systems, such as:
  • Software localization and translation tools
  • Translation workflow management systems, GMS, TMS
  • Localization engineering tools
  • Machine Translation engines
  • Authoring tools
  • Language compliance checkers
  • Internationalization checkers
• Benchmarking the client's current operations with the existing industry standards, helping to set up appropriate metrics and key performance indicators (KPIs).
• Upstream improvements to the quality of the source content through best writing practices, relevant standards, industry conventions, corporate guidelines and terminology, and, adherence to national regulations.

To find out how Moravia can help you reduce costs by assessing and optimizing your translation and localization processes, please complete the Request for Information form or see other options for contacting us.